昨天我已经使用了邮箱发送了退款请求,可是没有答复,请问是提交的信息不完整吗,我希望我的退款请求能得到处理.感谢(自己没有提前评估软件,我为此感到抱歉)
Yesterday I sent a refund request using my e-mail address, but there was no reply, is the information submitted incomplete, I hope my refund request will be processed. Thank you (I apologize for not evaluating the software in advance).