Esoteric Software

**baofengming**

I paid, but where is the email with the full version? I did not get it. so can any body tell me which email address I can send my problem to?

**Søren**

Hey baofengming, send an email to contact@esotericsoftware.com tell us which email you used to register with and Nate will sort it out for you once he is awake again. Sorry for the inconvenience.

**warmwaffles**

Does this also apply to those who backed the kickstarter? or is Nate going to take care of those in one large batch?

**baofengming**

I`ve send the email,but still,no one answer me:(

what should I do?
can anyone help?

**baofengming**

please help!

Shiu je napisao/la:Hey baofengming, send an email to contact@esotericsoftware.com tell us which email you used to register with and Nate will sort it out for you once he is awake again. Sorry for the inconvenience.

**Søren**

warmwaffles je napisao/la:Does this also apply to those who backed the kickstarter? or is Nate going to take care of those in one large batch?

As a backer on the Kickstarter we will send out a survey once we get all the mails from Kickstarter, instructions will be in that.

**Søren**

baofengming je napisao/la:please help!

It is being taken care of, there is an error on the paypal end of things as far as I can tell. Nate handles the payments, but we have received your email. Please be patient just a little more, we are sorting it out as fast as we can.

**Nate**

Hi baofengming, I see the email was sent to you when you placed the order. I've sent it to you again. Please check your spam folder in your Hotmail account. It is possible both emails have gotten marked as spam.

**warmwaffles**

Shiu je napisao/la:As a backer on the Kickstarter we will send out a survey once we get all the mails from Kickstarter, instructions will be in that.

Awesome, can't wait for it.

**baofengming**

Nate je napisao/la:Hi baofengming, I see the email was sent to you when you placed the order. I've sent it to you again. Please check your spam folder in your Hotmail account. It is possible both emails have gotten marked as spam.

thanks very much! already got it ! thanks! very nice tool ,love in it!

Esoteric Software

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I paid, but did not receive the email!